Last Updated: March 2026
Welcome to Zai Zai Delivery. These Terms and Conditions govern your use of our website, mobile applications, and services. By accessing or using our platform, you agree to comply with and be bound by these terms.
Zai Zai Delivery is an online marketplace and logistics platform that connects customers with local restaurants, grocery stores, pharmacies, and other merchants. Through our platform, users can browse products, place orders, and have them delivered to their preferred location.
To use our services, you must:
Be at least 18 years old, or
Use the platform under the supervision of a parent or guardian.
By using the platform, you confirm that all information you provide is accurate and complete.
Users may be required to create an account to place orders or access certain features.
You agree to:
Keep your login credentials confidential
Provide accurate information
Notify us immediately of unauthorized access to your account
Zai Zai Delivery reserves the right to suspend or terminate accounts that violate these terms.
When you place an order through our platform:
You agree to pay the full price displayed at checkout.
Prices may include product costs, delivery fees, service charges, and applicable taxes.
Payment must be completed through approved payment methods available on the platform.
Once an order is confirmed, it is sent to the merchant for processing.
Merchants listed on the platform are independent businesses responsible for:
Product quality
Food safety and preparation
Accurate product descriptions
Order fulfillment
Zai Zai Delivery acts as a facilitator and delivery partner and does not manufacture or prepare products.
Delivery times are estimates and may vary due to:
Traffic conditions
Weather
Merchant preparation time
Location distance
While we strive for timely delivery, delays may occasionally occur.
Users must not:
Use the platform for illegal activities
Provide false information
Attempt to disrupt or hack the system
Abuse delivery personnel or merchants
Violations may result in account suspension or legal action.
All content on the Zai Zai Delivery platform including logos, design, text, and software are the property of Zai Zai Delivery and are protected by applicable copyright and trademark laws.
Zai Zai Delivery is not liable for:
Product quality issues caused by merchants
Delivery delays beyond our control
Indirect or consequential damages arising from use of the platform
We may update these Terms and Conditions from time to time. Continued use of the platform after changes means you accept the revised terms.
If you have any questions regarding these Terms, please contact us at:
Zai Zai Delivery
Email: [email protected]
